I Require Assistance With Cancelling A Ticket Transfer
1
Log in or download the Scotiabank Arena Mobile App.
2
Navigate to ‘Tickets’ by selecting ‘Venue’ and then ‘View Tickets'.
3
Log in to your MLSE account.
4
Tap on the event you would like to cancel the ticket transfer for. Tap on ’Cancel Transfer’
Note: Once you transfer a ticket and it has been claimed by the recipient, you will not be able to cancel the transfer
5
Confirm that you would like to reclaim the ticket.
6
Once you reclaim your tickets, you can now view the tickets from the mobile app and scan them at the gate for entry.
1
Log in or download the Ticketmaster app.
2
Navigate to Tickets by selecting ’My Events’.
3
Log in to your MLSE account.
4
Tap on the event you would like to cancel the ticket transfer for. Tap on ’Cancel Transfer’
Note: Once you transfer a ticket and it has been claimed by the recipient, you will not be able to cancel the transfer
5
Confirm that you would like to reclaim the ticket.
6
Once you reclaim your tickets, you can now view the tickets from the mobile app and scan them at the gate for entry.